Fake IT helpers on Teams are tricking workers into giving away their computers
Scammers are pretending to be IT support on Microsoft Teams and convincing people to give them control of their Windows computers. Once allowed in, they can install harmful software and act on the computer as if they were the real user.
Who is at risk
People who use Microsoft Teams and Windows computers at work are most at risk, especially if they may receive unexpected support messages.
What to watch for
Watch for unexpected Teams messages or calls from someone claiming to be tech support, especially if they ask to connect to your computer, click a link, or approve screen control.
What to do
Do not accept remote control requests from unexpected contacts, and verify any tech support request by contacting your company’s IT team through a trusted phone number or internal directory.