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Advisory Alert

Verizon fixed a text message safety problem that could have put some users at risk

Verizon says it has fixed a problem that could have exposed some customers’ text messages or message details. Even though the issue has been addressed, customers should still review their accounts for anything unusual and secure them as a precaution.


Who is at risk

Verizon customers who use text messaging are the most likely to be affected, especially anyone who notices unexpected account or messaging activity.

What to watch for

Watch for texts you did not send or receive, alerts about account changes, login notices you do not recognize, or other unusual activity tied to your phone number.

What to do

Sign in to your Verizon account now, change your password, turn on extra login protection if available, and review recent account activity for anything unfamiliar.