Stolen iPhones are being unlocked with fake Apple Support calls
Scammers are using AI-powered phone calls to impersonate Apple Support and trick people whose iPhones have been stolen into giving up their passcodes and verification codes. This can let thieves unlock the device and gain access to personal accounts and information.
Who is at risk
Anyone who has recently lost an Apple device or had one stolen is at the highest risk, especially if they receive unexpected calls or messages claiming to be from Apple.
What to watch for
Watch for urgent phone calls, texts, or emails claiming to be from Apple Support that ask for your device passcode, verification code, or account sign-in details.
What to do
Do not share any codes or passcodes with anyone, hang up on unexpected support calls, and contact Apple directly through its official website or app if you need help.